How can we help?

Updated 26 September 2026

Operator: Dominic Shannon, trading as Social Media Mentor.

Business address: 7 Wincanton Street Liverpool L15 4AE United Kingdom

Stop your subscription

Open Creator Club, sign in and choose Cancel renewal. You keep access until the membership end date. A cancellation confirmation means the next renewal is stopped.

Payments, reports or privacy

Email the contact above with your account email, a short description and any error reference. For billing, include the receipt reference and purchase date. Do not send passwords, API keys, full card numbers or sensitive profile information.

For a refund, cooling-off cancellation or a data access/deletion request, state that clearly in your message. You can also use the payment support details shown on your Stripe receipt.